Pointify

Pointify service

Lost or delayed a bag?
Let us file your claim.

Airlines count on you filing for less than you're entitled to — or not filing at all. Fill out the form below; we’ll calculate the statutory max reimbursement under the right law (Montreal Convention internationally, DOT rule for US domestic), draft a properly-worded claim letter citing the exact statutes, and email it to you to send to the airline.

1 free claim/year per email · 3/yr with a free account · unlimited on ProBased on published lawKeeps 100% of your reimbursement
What happened?
Flight details

If you filed a PIR with the airline at the airport, the PIR number accelerates the claim.

What was in the bag?

List the top items and what each is worth (replacement cost, not original). You don't need receipts for most items, but keep photos if you have them.

$
Total claimed$0
Your contact

We email the generated claim letter to this address.

Pointify does not charge for this service. We keep 0% of your reimbursement. Generated claim letters are templates citing public law — not legal advice. For complex claims above $10k, consult a lawyer.

International

Montreal Convention

International flights are governed by the Montreal Convention, which caps liability at 1,519 SDR (approximately $2,080) but requires the airline to compensate you up to that ceiling for proven losses.

Domestic

US domestic

The DOT requires US airlines to reimburse up to $3,800 per passenger for domestic flights — higher than the international cap and far more than most travellers realize.

Deadline

Timeline

You have 21 days from the incident to file a written claim under Montreal; US domestic requires 45 days. File fast — airlines count on delays.

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